Customer Support in Bangalore

IntouchCX

20 years

0 Lacs

Bengaluru Karnataka India

Posted:4 months ago| Platform:

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Skills Required

support resolve service compensation learning development recognition technology

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Interact with customers daily to resolve issues end-to-end via phone calls.
Go the extra mile to engage customers in the resolution process and ensure their satisfaction.
Quickly and effectively build rapport with customers while diagnosing and addressing problems.
Provide white-glove service and deliver an exceptional overall customer experience.
Meet customer expectations for estimated response and resolution times.

Perks:-

Attractive compensation package with merit-based incentives.
Excellent learning and development opportunities.
Reward and recognition programs, along with engaging employee activities.
Free meals and transport for on-site work.
Comprehensive medical insurance coverage.

About Company: IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we're obsessed with providing remarkable customer experiences for the world's most innovative brands.

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