Customer Support Executive

As a Customer Support Executive at our company located in Technopark, Trivandrum, you will play a crucial role in providing exceptional service to our customers. If you are fluent in Hindi and English and possess a strong dedication to customer satisfaction, we invite you to apply for this position. Key Responsibilities: - Handle customer queries via phone, email, and chat in a professional manner - Provide accurate solutions and maintain detailed customer records - Resolve complaints by identifying issues and offering effective solutions - Follow communication protocols to ensure high levels of customer satisfaction - Collaborate with the team to continuously enhance the overall customer experience Qualifications Required: - Any graduate with 0-1 year of experience in customer support or a related field - Strong problem-solving abilities and excellent interpersonal skills - Proficiency in using computers and customer service software - Capability to handle challenging situations with patience and professionalism - Willingness to relocate to Trivandrum as there is no work-from-home option available Kindly note that this is a full-time position with a day shift schedule. As a Customer Support Executive at our company located in Technopark, Trivandrum, you will play a crucial role in providing exceptional service to our customers. If you are fluent in Hindi and English and possess a strong dedication to customer satisfaction, we invite you to apply for this position. Key Responsibilities: - Handle customer queries via phone, email, and chat in a professional manner - Provide accurate solutions and maintain detailed customer records - Resolve complaints by identifying issues and offering effective solutions - Follow communication protocols to ensure high levels of customer satisfaction - Collaborate with the team to continuously enhance the overall customer experience Qualifications Required: - Any graduate with 0-1 year of experience in customer support or a related field - Strong problem-solving abilities and excellent interpersonal skills - Proficiency in using computers and customer service software - Capability to handle challenging situations with patience and professionalism - Willingness to relocate to Trivandrum as there is no work-from-home option available Kindly note that this is a full-time position with a day shift schedule.