Customer Support Executive

0 - 31 years

1 - 3 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring- *Customer Service Associate* Location - Viman Nagar, Pune. Job Role: - 1. Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. 2. Maintain a high standard of service quality, adhering to customer service guidelines. 3. Communicate effectively with customers, ensuring a positive and helpful interaction. Qualification: - 1. Minimum HSC or equivalent; a Bachelor's degree is a plus. 2. Excellent communication skills in English, both verbal and written. Salary: - 1. Fresher: 21K CTC – 17K in hand 2. Experience: Upto 24K CTC – 21K in hand. Extra Benefits: - 1. Performance Incentives. Shift Time & Week Off: - 1. 5 Days working 24*7 Rotational Shifts (Including Night Shifts). 2. 2 Rotational Week Off. Transport Facility: - 1. Pick-up and Drop facility available

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