Customer Support Executive

0 years

1 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring Customer Support Executives to manage customer interactions through voice calls. The ideal candidate should have strong communication skills in English and Hindi, and a willingness to work in a customer-centric environment.

Eligibility Criteria:

  • Education: Undergraduate or Graduate (any stream)
  • Experience: Open to both freshers and experienced candidates
  • Languages: Good verbal communication in English and Hindi
  • Availability: Willing to work in rotational shifts (6 days working)

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally
  • Understand and resolve customer queries effectively
  • Maintain accurate call records and update internal systems
  • Meet daily performance and quality targets as per process requirements

Additional Details:

  • Work Mode: On-site (Office-based)
  • Shifts: Rotational (Day and Morning)
  • Working Days: 6 days/week | 1 rotational weekly off
  • Training: Provided after selection
  • Incentives: Monthly performance-based bonus available

Application Process:

Apply directly through Indeed with your updated resume. Shortlisted candidates will be contacted for further steps.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus

Location:

  • Vadodra, Gujarat (Required)

Work Location: In person

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