Customer Support Executive

As a Customer Support Executive at our company located in Technopark, Trivandrum, you will be responsible for handling customer queries in Hindi and English. Your role will involve providing accurate solutions via phone, email, and chat, resolving complaints effectively, and ensuring customer satisfaction. Working collaboratively with the team, you will contribute to enhancing the overall customer experience. We are looking for individuals who are fluent in both Hindi and English, possess strong problem-solving and interpersonal skills, and have a willingness to relocate to Trivandrum as the position does not offer a work-from-home option. The ideal candidate should be a graduate with 0-1 year of experience in customer support or a related field, proficient in using computers and customer service software, and capable of handling challenging situations with patience and professionalism. This is a full-time employment opportunity with a day shift schedule from Monday to Friday. If you are passionate about customer service and meet the above requirements, please reach out to us by emailing talent@theclosinggap.net or contacting us at +91 8590922750 to express your interest in joining our team. To apply for this position, please consider the following questions: - How fluent are you in Hindi on a scale of 1 to 10 - How fluent are you in English on a scale of 1 to 10 - Where are you located - Are you okay with working in Trivandrum (Work From Office) - Are you comfortable working with a salary of 15,000 per month - Are you proficient in using computers and customer service software - Are you available to join immediately If not, what is your notice period If you are ready to embark on a rewarding career as a Customer Support Executive and meet the outlined criteria, we encourage you to apply now.,