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Customer Support Executive

Customer Support Executive

Tech Mahindra

0 - 5 years

3 - 5 Lacs

Noida

Posted:2 weeks ago| Platform:

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Skills Required

International Voice Process B2B Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Excellent work opportunity for Customer Support Associate - Voice Role Require Excellent English Communication Skills Immediate Joiners only Purpose of the Role: - Responsible for assessing, understanding and providing the Voice support to the customers. Educational Skills & Competencies required Should have good communication skills to interact with international customers and multiple departments for problem resolution. Understands Key Customer service terms such as empathy, sympathy, First Call resolution, C-SAT Should have a good knowledge of Basic computer, Internet and Telecommunication Qualification - Any graduate Experience - Freshers to 2 years Must have problem solving skills and the ability to handle escalated issues Adaptability and flexibility to work in 24/7 shifts, including night shifts, weekends and holidays from Office Empathy and patience in dealing with customer inquiries and complaints inquiries and complaints Shifts - 24*7 shifts in US Window Cab -Both sides cab facility Work Location - Noida SEZ Gross salary up-to 5LPA Share relevant only CVs at priya.chaudhary@techmahindra.com or 9870302647

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Tech Mahindra

www.techmahindra.com

Information Technology & Services

Noida

125,000+ Employees

837 Jobs

Key People

CP Gurnani

Managing Director & CEO
Vivek Agarwal

Global Head - Strategy and Marketing
Rohit Anand

Chief Financial Officer

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Customer Support Executive

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Skills Required

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