Customer Support Executive Stock Market And Trading

iLeads Auxiliary Services Pvt Ltd

2 - 6 years

0 Lacs

bangalore karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

business administration knowledge of stock market trading investment options customer service account management technical aspects resolve issues related to trading platforms written verbal communication skills proficiency in using trading software tools problemsolving analytical skills work independently in a team experience in financial services bachelors degree in finance related field

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Support Executive specializing in stock market and trading at iLeads Auxiliary Services Pvt Ltd, your primary responsibility will be to respond to customer inquiries, assist with account management, provide information on trading and investment options, and address any technical issues customers may face. You will collaborate closely with the trading support team to ensure customer satisfaction and smooth operations. Key Responsibilities: - Respond to customer inquiries related to stock market trading - Assist with account management for clients - Provide information on trading and investment options - Address technical issues customers may encounter - Collaborate with the trading support team for seamless operations Qualifications Required: - Knowledge of stock market trading and investment options - Customer service and account management experience - Ability to understand technical aspects and resolve issues related to trading platforms - Excellent written and verbal communication skills - Proficiency in using trading software and tools - Strong problem-solving and analytical skills - Ability to work independently as well as in a team - Experience in financial services or related field is a plus - Bachelors degree in Finance, Business Administration, or related field,

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