Customer Support Executive

2 - 31 years

0 Lacs

Domlur Bengaluru/Bangalore

Posted:3 months ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Respond to customer inquiries via phone, email, live chat, and other communication channels.  Assist customers with service-related questions, technical support, and troubleshooting.  Provide accurate, timely, and complete information to customers by utilizing the knowledge base and other resources.  Resolve customer complaints or issues in a professional and courteous manner, ensuring customer satisfaction.  Follow up with customers to ensure their issues are resolved and ensure continued satisfaction.  Stay updated on service knowledge, company policies, and industry trends.  Participate in training sessions to improve customer service skills and stay informed about new products and services.

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