Posted:2 weeks ago|
Platform:
Work from Office
Full Time
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive for the night shift. In this role, you will be responsible for providing exceptional customer service and assistance to our clients during nighttime hours. Your primary objective will be to address customer inquiries, resolve issues, and ensure overall customer satisfaction.
Respond promptly and professionally to customer inquiries via various channels (phone, email, chat, etc.) during the night shift.
Provide accurate and relevant information to customers regarding products, services, and company policies.
Previous experience in customer support or a related role is preferred.
Excellent verbal and written communication skills.
Yearly Bonus & Increment
Night Shift Allowance
Tagged as: customer support executive
Having over 100 employees specialised in various services of radar of IT/ITES, OCTS is known for its modern products/services that are technology enabled and meeting international standards. We solve various issues of clients in the IT periphery. The vision of the client is the aim of our firm. We have a whole lot of clients from overseas who are happy and satisfied with our products/services and demanding to extend our relationship.
Our campus competes with the infrastructure and work culture of large companies in tech cities. It ensures hygienic & comfortable workspace for each of our employees. We maintain a very good team relationship where the space is ensured for each employee to share their ideas and grow with us towards an enlightening path. We provide great opportunities for our employees to enhance their technical & professional skills which will be profitable at both ends. Our core values and mission is always the foundation for the success of our organisation.
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