Posted:-1 days ago|
Platform:
Work from Office
Full Time
We are looking for a representative to join our team at NextGen Property Adviser as a Customer Support Executive Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer service.
Managing outbound and inbound calls in a timely manner.
Provide accurate information about products and services.
Identify and assess customer needs to achieve satisfaction.
seize opportunity to upsell the product.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
Maintain Client Interaction logs in CRM.
Stay updated on industry and best practices.
Contribute to a positive and supportive team environment.
1. We are working on Saturday's and Sunday's ; our weekly will be on Tuesday OR Wednesday.
2. Office hours: 9:30am to 6:30pm OR 10:30 AM to 7:30 PM. (6 days' working)Role & responsibilities
Nextgen Property Adviser
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