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Lyros Technologies
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Customer Support Executive

Customer Support Executive

Lyros Technologies

0 - 2 years

3 Lacs

bengaluru

Posted:2 months ago| Platform:

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Skills Required

domestic customer support executive voice process customer service executive bpo voice process hindi english voice process customer care executive customer support ecommerce customer service customer support associate call center executive inbound call center

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Employment Type:

About the Role

Join Customer Support Executive in the voice process vertical. We are seeking enthusiastic, customer-focused professionals to deliver a world-class support experience to millions of users. This role is ideal for fresh graduates or early-career professionals passionate about solving customer queries with empathy and efficiency.

Key Responsibilities:

Handle inbound customer calls in a professional and empathetic manner
Provide accurate information and solutions related to products, services, and orders
Address customer concerns promptly while maintaining high service standards
Ensure seamless end-to-end customer experience
Maintain customer satisfaction and quality scores as per company standards

Eligibility Criteria:

Qualification:
Any Graduate
Experience:

Freshers are welcome
Candidates with 6+ months of experience in customer support preferred

Languages:
Fluency in
English
and
Hindi
is
mandatory

Shift Timings:

Females flexible between:
9:00 AM 8:00 PM
Males flexible between:
9:00 AM 9:00 PM

Compensation Structure:

Fresher

CTC:
21,000/month
Take Home:
16,200/month
Apprenticeship Option (Take Home):
19,000/month

Experienced (6+ months)

CTC:
Up to 25,000/month
Take Home:
Up to 20,200/month
Apprenticeship Option (Take Home):
22,000/month

Quarterly Bonus:

Why Join Us?

Work with one of Indias largest e-commerce giants
Opportunity to grow in a fast-paced customer support environment
Professional workplace with a structured training program
Performance-based incentives and quarterly bonuses
Dynamic work culture with supportive team leaders

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