Customer Support Executive

Job Description: We are actively seeking dedicated Customer Support Executives to join our team, handling queries from both domestic and international clients. The ideal candidate will be responsible for providing exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for freshers as well as experienced professionals looking to grow their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly and professionally Provide accurate information about products and services to address customer concerns Ensure timely resolution of customer issues while maintaining high service standards Document interactions and follow up as necessary to ensure customer satisfaction Collaborate with internal teams to escalate and resolve complex issues Maintain a positive and customer-centric attitude during all interactions Candidate Profile: Freshers and experienced candidates are welcome to apply Strong problem-solving skills and ability to handle multiple communication channels Ability to work effectively in a team-oriented environment Comfortable working in a dynamic and fast-paced setting Willingness to learn and adapt to new processes and technologies