Customer Support Executive

Job Description

Job description Job Title: Customer Support Executive Location: Coimbatore Employment Type: Full Time Shift - AUS Time zone Job Summary: We are seeking a detail-oriented and client-focused Insurance Client Service Coordinator to manage the end-to-end quoting, documentation, and onboarding process for insurance clients. The ideal candidate will coordinate with underwriters, ensure compliance, support claims handling, and maintain accurate records in line with Australian financial services regulations. Key Responsibilities: Collaborate with underwriters to obtain competitive insurance quotes tailored to client needs Ensure all quotes meet regulatory and policy compliance Collect, verify, and manage client documentation Utilize quoting platforms to prepare comprehensive quote comparisons Communicate with clients from proposal to onboarding and policy issuance Follow up to secure policy acceptance and payment Provide administrative and claims support, acting as liaison between clients and insurers Maintain accurate records and ensure compliance with internal policies and AFSL requirements Qualifications: Experience in insurance brokerage or financial services preferred Strong communication and organizational skills Familiarity with quoting platforms and insurance regulations in Australia Customer-focused mindset with attention to detail Job Type: Permanent Pay: ₹8,086.00 - ₹29,901.61 per month Benefits: Cell phone reimbursement Health insurance Schedule: Fixed shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person