Customer Support Executive (International Voice) - Hybrid Ahmedabad

Job Title:

Location:

Work Model:

Salary:

Shift:

Job Overview:

We are seeking an experienced Customer Support Executive with a background in International Voice and Non-Voice processes. The ideal candidate must have at least 2 years of experience in a similar role, along with excellent English communication skills and a strong commitment to customer satisfaction.

Key Responsibilities:

• Handle customer queries via calls, emails, or chats in a professional and timely manner.

• Deliver top-tier customer support for international clients across various time zones.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with internal teams to resolve customer concerns.

• Meet performance metrics including CSAT, response time, and quality scores.

Requirements:

• Minimum 2 years of experience in International Voice Process.

• Excellent verbal and written communication skills in English.

• Comfortable working in rotational shifts and week-offs.

• Ability to work independently in a hybrid and remote environment.

• Familiarity with CRM tools is a plus.

Perks:

• Attractive salary package (up to ₹5.5 LPA, DOE)

• Opportunity to work with international clients

• Growth opportunities in a supportive, global work environment

• Transition to full remote work in the coming months

Apply now and be part of a high-performing support team delivering exceptional service to global customers!