At Vraj:bhoomi, we don’t just sell clothing — we craft stories rooted in culture, craftsmanship, and conscious fashion. We’re looking for a graceful, confident, and English-fluent Customer Support Associate who enjoys assisting customers and creating meaningful buying experiences. If you love talking to people, solving problems, and being the friendly voice of a growing fashion brand — we’d love to meet you. What You’ll Do: Assist customers before purchase by answering queries about products, sizing, fabrics, and orders Support customers after purchase with order tracking, delivery updates, returns & exchanges Communicate with customers via WhatsApp, Calls, Email & Social media Coordinate with internal teams (packing, courier, operations) to resolve customer issues smoothly Ensure every customer interaction reflects the premium and thoughtful nature of Vraj:bhoomi What We’re Looking For: Excellent English communication (spoken & written) Customer-friendly, patient, and solution-oriented mindset Experience in Customer support / Tele-calling / E-commerce / Retail / Fashion Brands is a plus Freshers with strong English and confidence are welcome to apply Job Details: Work Type: Full-time, Work from Office Shift: Day shift (No night shifts) Location: Vraj:bhoomi Studio, Near Naranpura Cross Roads, Naranpura, Ahmedabad, Gujarat, 380013 Why Join Vraj:bhoomi? Work with a premium Indian Fashion Brand Opportunity to grow with a fast-scaling D2C brand Your voice and ideas genuinely matter here

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Customer Support Executive