Customer Support Executive (Female Only)

• Handle customer complaints provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts.
• Manage large Inbound and Outbound calls.
• Provide accurate, valid and complete information by using the right methods/tools.
• Follow communication procedures, guidelines and policies.
• Take an extra mile to engage customers.
• Excellent Communication in Hindi is mandatory.
• Strong phone contact handling skills and active listening.
• Ability to multi-task, prioritizes, and manages time effectively.
• Customer orientation and ability to adapt/respond to different types of characters.
• Proven customer support experience is added advantage.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Education:

• Bachelor's (Required)

Experience:

• Customer Service - Voice Process: 1 year (Required)

Language:

• Hindi (Required)

Location:

• Hosur, Tamil Nadu (Required)

Work Location: In person

Expected Start Date: 04/08/2025