Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Identify and assess customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid, and complete information by using the right methods/tools. Follow communication procedures, guidelines, and policies. Take an extra mile to engage customers. Qualifications and Experience Graduates from any stream Fresher or 0 to 2 years in customer care English and Hindi Speaking is preferable. Desired Candidate Profile Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt and respond to different types of Customers Proven customer support experience is an added advantage. Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹270,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Hindi (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person
Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Identify and assess customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid, and complete information by using the right methods/tools. Follow communication procedures, guidelines, and policies. Take an extra mile to engage customers. Qualifications and Experience Graduates from any stream Fresher or 0 to 2 years in customer care English and Hindi Speaking is preferable. Desired Candidate Profile Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt and respond to different types of Customers Proven customer support experience is an added advantage. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Hindi (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large Inbound and Outbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is added advantage. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Quarterly bonus Education: Bachelor's (Required) Experience: Customer Service - Voice Process: 1 year (Required) Language: Hindi (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person Expected Start Date: 04/08/2025
Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Identify and assess customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid, and complete information by using the right methods/tools. Follow communication procedures, guidelines, and policies. Take an extra mile to engage customers. Qualifications and Experience Graduates from any stream Fresher or 0 to 2 years in customer care English and Malayalam Speaking is preferable. Desired Candidate Profile Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt and respond to different types of Customers Proven customer support experience is an added advantage. Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹270,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Telugu (Preferred) Kannada (Preferred) Malayalam (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person