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Evolve Brands
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Customer Support Executive

Customer Support Executive

Evolve Brands

0 - 2 years

1 - 2 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Telecalling Inbound Voice Process Solving Queries Customer Care Email Handling Voice Process Outbound Process Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: We are looking for a dynamic and customer-focused individual to handle inbound and outbound calls as well as emails. The role involves resolving customer queries efficiently and professionally. Candidates should be comfortable in both English and Hindi, and willing to do cold calling when required. Responsibilities: Handle inbound & outbound customer calls Respond to customer queries via email Resolve customer complaints and ensure satisfaction Do cold calling as per requirement Maintain call logs and update CRM system Requirements: Good communication skills in English and Hindi Experience in voice process and email handling preferred Basic computer knowledge Positive attitude and willingness to learn

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Customer Support Executive