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Eteam
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Customer Support Executive

Customer Support Executive

Eteam

0 - 3 years

0 - 2 Lacs

Thane Navi Mumbai belapur

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Support Inbound Process Customer Care Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Fresher:

CTC:
2,42,600 per annum
In-hand Salary:
17,900 per month

Experienced (1+ years):

CTC:
2,66,750 per annum
In-hand Salary:
19,700 per month

Qualification:
Graduation (Completed Mandatory)
Experience:
Freshers & Experienced (1+ years in Customer Support or BPO preferred)
Communication:

Proficient in
English
(Written & Verbal)
Must clear
Versant Level 4 or 5

Work Days:
5 Days Working
Week Offs:
2 Rotational Week Offs

Key Responsibilities:

Handle inbound and outbound customer queries for financial products and services.
Ensure prompt resolution of customer issues with empathy and professionalism.
Maintain accurate records of interactions and follow-ups.
Adhere to process compliance and quality guidelines.
Meet performance targets and service-level agreements

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