0 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Customer Support Executive FK Gujarati Process (Work from Home)

Location: Work From Home
Department: Customer Service / Voice Proces sEmployment Type: Full-time

Opportunity :
Join our FK Gujarati Process as a Customer Support Executive and be a part of a leading customer service team, assisting clients efficiently through calls and chats in multiple languages.Eligibility:Education: 12th Pass or GraduateFreshers and Experienced candidates can applyLanguage Requirement:English / Hindi / Gujarati (fluency required)Compensation:CTC: 20,000 per month

System Requirements (Mandatory):
Processor: Intel i5 (5th generation or above)Operating System: Windows 10 or aboveRAM: Minimum 8GBHeadset: Noise-cancellation USB headsetPower Backup: UPS or InverterKey Responsibilities:Handle incoming and outgoing customer calls for the FK Gujarati process.Communicate clearly in Gujarati, Hindi, and English as per process requirements.Resolve customer queries efficiently and ensure a high level of satisfaction.Maintain proper call documentation and meet performance metrics.Ensure system and network readiness for smooth work-from-home operations.Skills Required:Excellent communication and listening skillsMultilingual proficiency (Gujarati, Hindi, English)Basic computer knowledgeGood problem-solving attitude

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