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Customer Support Executive (CSE)

0 years

3 - 4 Lacs

India

Posted:2 weeks ago| Platform:

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Skills Required

support chat communication service resolve training

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer support Location: Bengaluru, Karnataka Company: Portea Medical Job Description: Respond to customer inquiries via phone, email, live chat, and other communication channels. Assist customers with service-related questions, technical support, and troubleshooting. Provide accurate, timely, and complete information to customers by utilizing the knowledge base and other resources. Resolve customer complaints or issues in a professional and courteous manner, ensuring customer satisfaction. Follow up with customers to ensure their issues are resolved and ensure continued satisfaction. Stay updated on service knowledge, company policies, and industry trends. Participate in training sessions to improve customer service skills and stay informed about new products and services. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Morning shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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Portea Medical
Portea Medical
www.portea.com

Hospitals and Health Care

Bengaluru

1001-5000 Employees

31 Jobs

    Key People

  • Krishna S. Iyer

    CEO

  • Meera S. Iyer

    Co-Founder & COO

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