Customer Support Executive (CSE)

0 years

1 - 2 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

  • Manage online orders received through website, email, WhatsApp.
  • Handle customer queries and complaints via phone, email, and chat
  • Coordinate with dispatch and logistics teams for timely delivery of orders
  • Maintain accurate records of customer interactions and order status
  • Assist with processing returns, refunds, and order cancellations
  • Prepare daily and weekly reports on orders and customer queries
  • Follow up with customers to ensure satisfaction.
  • Work closely with internal teams during peak seasons to manage high order volumes
  • Ensure timely resolution of customer issues and maintain service quality
  • Stay updated on products, offers, and company policies

Job Timings - 10am - 8pm (Males)
9am - 6pm (Females)

Job Type - Full-time
Immediate Joiners can apply

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You