Customer Support Executive (CSE)

0 years

1 Lacs

Posted:17 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Associate

Location: Pune

Salary :

DOMESTIC - 13Kin hand 15k CTC

Key Responsibilities:

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.

Maintain a high standard of service quality, adhering to Agoda’s customer service guidelines.

Communicate effectively with customers, ensuring a positive and helpful interaction.

Preferred Educational Qualifications:

Minimum HSC or equivalent; a Bachelor's degree is a plus.

Excellent communication skills in English, both verbal and written.

Shift Time & Week Off :

6 Days working 24*7 Rotational Shifts (Including Night Shifts).

1 Rotational Week Off.

Transport Facility: - 1 Way cab facility available.

What We Offer:

Competitive salary and Performance Incentives.

Opportunities for career growth and development.

A supportive and dynamic work environment.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer
+91 7880088026

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