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Ewire Softtech Private Limited
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Customer Support Executive (CSE)

Customer Support Executive (CSE)

Ewire Softtech Private Limited

0 years

0 Lacs

Kochi Kerala

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

Customer service English Microsoft Office Bachelor's degree Phone etiquette Communication skills Banking

Work Mode

On-site

Job Type

Full Time

Job Description

Role Candidate will be assigned to coordinate with external clients/customers for identifying complaints and solve the issue by interacting with internal team. Candidate should follow mail and telephone etiquette on formal communication with external customers and internal teams. The candidate should be a solution-oriented individual with a willingness to learn on various financial transaction models. Candidates with banking experience will be preferred. Candidate must be emotionally intelligent while handling clients. Skills Required Listening skill Communication skill Interpersonal skill Problem solving skill MS Office Multitasking Languages English Hindi Malayalam Job Type: Full-time Pay: From ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Education: Bachelor's (Preferred)

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Customer Support Executive (CSE)