Customer Support Executive (CSE)

• International CSE (Customer Support Executive+ Upselling)
• Candidate will be entitled with Online Leads of Interested customers.
• ● Candidate will have to make call to Interested customers
• ● Explain the product details/offers/benefits to the customers
• ● Convert interested customers into sale & guide to make online payment or visit
• ● Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• ● Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
• Work Location: Azadpur(GT Road)
• Night shift Timing :-
• 6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side cab facility)
• Experience: Min. 1 year in any international process
• Unlimited incentives
• Candidates should be presentable
• Excellent communication skills
• Age below 32 years
• Candidates must have their experience documents
• Responsibilities:
• Make inbound and outbound calls and chat with customer to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.
• Monitor competitor’s products or services and create selling strategies for own products or services.
• Handle customer needs and requirements.
• Respond to customer inquiries and resolve.
• · You will get the generated leads and convert into sales
• Must Have Minimum Requirements
• · Any graduate or an undergraduate can apply with min. experience of 1 TO 2 year.
• · Experience of handling an client’s outbound calls or product sale.
• · Exceptional interpersonal skills.
• · Excellent communication and interpersonal skills: Good verbal communicator and presenter
• · Self-motivated and positive.
• · Good Convincing power.

Regards

Vineet

Call or whats app

9354220033

Job Types: Full-time, Permanent

Pay: Up to ₹28,000.00 per month

Schedule:

• Evening shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work as Customer Support Executive: 1 year (Required)
• Customer service or international sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person