Customer Support Executive (CSE)

0 years

0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Client Relationship Executive , you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Guide potential users through the sign-up process and resolve any issues they encounter. Manage dealer requests, ensuring accurate and timely follow-up. Maintain and update customer records in our database. Collaborate with the team to identify and address common customer concerns. Provide feedback to improve the efficiency of client relationship processes. Job Types: Full-time, Permanent Pay: ₹7,500.00 - ₹15,000.00 per month Schedule: Fixed shift Application Question(s): Are you available for immediate joining? Can you commute to Matunga everyday? Will you be able to bring your own device? Work Location: In person

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