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Customer Support Executive (CSE)

1 years

0 Lacs

Malad West Dely, Mumbai, Maharashtra

Posted:19 hours ago| Platform:

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Skills Required

Customer service In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Support Executive Location: Malad West Experience: Freshers or 6 months to 1 yr For Freshers salary upto 15k For Experience candidates salary upto 20k to 30k Working Days and Time: Mon to Sat, 8:00 AMto 4:00 PM or 4:00 PM to 12:00 PM Kindly note: We need immediate joiners Key Responsibilities: Handle customer inquiries via phone, email, and chat regarding travel packages, itineraries, destinations, and services Assist customers with booking, cancellations, amendments, and travel arrangements (flights, hotels, tours, etc.) Provide accurate information about visa requirements, travel regulations, and destination details Resolve customer complaints and escalate complex issues when necessary Collaborate with internal teams and external partners Maintain up-to-date knowledge of industry trends, company offerings, and travel advisories Record and update customer interactions and transactions in the system Ensure high levels of customer satisfaction through timely and effective solutions Promote travel packages, special offers, and company services as needed Stay informed about changes in travel regulations and industry trends Interested candidates can apply! Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Application Question(s): Will you be Comfortable with Mid Shift(4pm to 12am) What is your location? Are you comfortable for Malad West location? What is your current salary? What is your expected salary? How soon can you join with us? How many years of experience you have in customer support? Experience: Customer service: 1 year (Preferred) Work Location: In person Speak with the employer +91 8433998006

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