Customer Support Executive

0 - 31 years

0 - 1 Lacs

Posted:4 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a Customer Support Executive to join our team. The ideal candidate will be responsible for managing client queries, resolving issues efficiently, and ensuring a smooth customer experience. This role requires excellent communication skills, patience, and problem-solving ability. Female candidates are strongly encouraged to apply. Key Responsibilities: Handle inbound and outbound customer queries via phone, email, or chat. Provide prompt and accurate solutions to client problems. Maintain positive relationships with customers by ensuring high-quality support. Escalate complex issues to the appropriate department when necessary. Keep records of customer interactions, feedback, and issues. Collaborate with internal teams to improve customer service processes.

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