Customer Support Executive

Position: Call Center Executive – Voice Process (Sales) Industry: BPO / Call Center Location: Sarjapura Road, Bangalore – Work from Office Experience: Minimum 1 Year in Voice-based Call Center (Sales preferred) Salary: ₹2.0 to ₹2.5 LPA Working Days: 6 Days a Week Shift Window: 9-hour shift between 8:00 AM to 10:00 PM Holiday Policy: Work on weekends, public holidays, and festivals will be compensated with complimentary offs Job Description Responsibilities: Handle inbound and outbound voice calls for Inquiries and convert them into sales and customer engagement Convert leads into successful sales with persuasive and customer-focused communication Meet and exceed sales targets and performance KPIs Follow scripts and call handling protocols to maintain consistency and quality Update call logs, lead status, and feedback accurately in the system Resolve customer objections or queries effectively Work collaboratively with the team to achieve daily and weekly goals Attend training sessions and implement feedback to improve performance Requirements: Minimum 1 year experience in a voice-based call center, preferably in sales Fluent in English and Hindi (both mandatory) Strong communication and selling skills with the ability to drive high conversions Flexible to work 9-hour shifts between 8 AM to 10 PM Willing to work on weekends, holidays, and festivals (with comp-off benefit) Target-driven, self-motivated, and team-oriented Comfortable with Work from Office – Sarjapura Road, Bangalore