Customer Support Executive

2 - 4 years

2 - 4 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Responding to customer inquiries: CSEs handle customer questions and issues through various channels such as phone, email, chat, and social media.
  • Troubleshooting and resolving problems: They identify the root cause of customer issues (technical, billing, etc.) and provide step-by-step solutions or guidance.

managing customer satisfaction and ensuring that issues are promptly and efficiently resolved

Preferred candidate profile

Perks and benefits

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