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Customer Support Executive _ Voice process_ US process

Customer Support Executive _ Voice process_ US process

Palni

3 - 6 years

4 - 6 Lacs

hyderabad

Posted:3 days ago| Platform:

Apply

Skills Required

finance process excellent communication in english inbound calls us voice process outbound calling us calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Department: Customer Support / Operations

Process: Voice process

Shift Timing: 7:30 pm - 4:30 am (Monday- Friday)

Office transport will not be provided. A cab allowance is available.

Key Responsibilities:

Handle customer inquiries and complaints promptly, ensuring effective resolution and customer satisfaction.
Communicate with customers through clear, professional, and engaging interactions to build long-term trust.
Provide accurate, complete, and timely information to customers across all communication channels.
Maintain detailed records of customer interactions and feedback to support continuous improvement.

Requirements:

Excellent verbal and written communication skills.
Strong problem-solving abilities and customer-oriented approach.
Must have own transport arrangements.

Qualifications:

Bachelors degree in any discipline.

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