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Customer Support Engineer

0 years

0 Lacs

Bengaluru Karnataka India

Posted:14 hours ago| Platform: Linkedin logo

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Skills Required

support communication troubleshooting collaboration billing invoicing transactions azure architecture learning

Work Mode

On-site

Job Type

Full Time

Job Description

Notice Period: Immediate. Job Description: Strong communications skills. Excellent spoken and written English communication skills. Effective, polished interaction with customer to gather information quickly. explain customer responsibilities in resolving issue. communicate next steps and status; and inspire confidence. Demonstrable troubleshooting skills. Cross-team collaboration. Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions). Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture. Online Account/Login troubleshooting skills. Exploratory learning skills. The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings. Regards Poornima P LTIMindtree Show more Show less

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