Customer Support Engineer L2

0 - 5 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

L2 Support Engineer - JD

Positions:

  • L2 Support Engineer

Job Location:

  • Chennai (Nungambakkam)

Salary Range:

  • 18,000 to 26,000 per month

Experience:

  • 0 - 5 Years

No of Positions:

  • 8 Positions

Role:

Knowledge: Strong understanding of internet and troubleshooting.

Experience: Hands-on experience with network devices (routers, switches, firewalls) and diagnostic tools.

Troubleshooting Skills:

Ability: Proficiency in diagnosing and resolving complex internet connectivity issues.

Tools: Familiarity with tools for network analysis and monitoring (e.g., Ping, Traceroute, etc).

Experience:

Previous Role: At least 2-3 years of experience in a Technical support role, preferably with a focus n internet or network issues.

Experience in Call centre/chat process are also preferable

For Freshers

Relevant certifications such as CompTIA Network+, Cisco CCNA, or other networking and support certifications.

Walk-in Address:

HR Department

Purushotham RV - 9000180322

Prasanth V - 7358340040

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