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Customer Support Associate

3 years

0 Lacs

Saibaba Colony, Coimbatore, Tamil Nadu

Posted:1 week ago| Platform:

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Skills Required

Customer service English 12th Pass In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Job description We are looking for a dedicated and customer-focused Customer Support Associate to join our team in Coimbatore . The ideal candidate ( FEMALE ONLY ) will have 1–3 years of experience in a customer-facing role and must be fluent in TELUGU to effectively support our TELUGU-speaking customers. Key Responsibilities : Handle incoming customer queries via phone, email, or chat in a professional and timely manner. Provide accurate information and resolve issues related to products, services, or orders. Communicate effectively in TELUGU with customers from AP & TELANGANA regions. Maintain records of customer interactions and update the CRM system. Coordinate with internal teams for escalations and ensure timely resolution. Achieve customer satisfaction targets and maintain quality service standards. Follow up with customers for feedback and additional support if needed. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Telugh (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 20/06/2025

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Viridis Engineering India Pvt Ltd

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