Snab Solution

Role Overview: You are looking for a highly motivated and customer-focused individual to join the team as a customer support associate. Your role will involve handling customer queries, resolving complaints, and providing excellent service through various communication channels. Key Responsibilities: - Respond to customer inquiries via phone, email, chat, or social media. - Resolve customer complaints in a professional and timely manner. - Provide accurate product/service information to customers. - Maintain records of customer interactions and transactions. - Ensure customer satisfaction by delivering a positive experience. Qualification Required: - Excellent communication skills. - Strong customer service orientation. - Ability to multitask and prioritize. - Attention to detail. - Previous experience in customer support is a plus. (Note: No additional details of the company were provided in the job description),