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Customer Support Associate

1 years

0 Lacs

Mumbai, Maharashtra

Posted:15 hours ago| Platform:

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Skills Required

CRM software Microsoft Excel Inventory management English In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Pernia's Pop-Up Shop, one of India's leading multi-designer platforms, houses top industry names & budding labels all under one roof. It's a one-stop-shop for all your luxury fashion & lifestyle needs & aims at bringing premium designer wear from across the country to the audience with ease. ROLES & RESPONSIBILITIES- Inbound call center experience is required. Emails and chats process experience can be considered. Excellent communication, written English, Interpersonal & communication skills, problem solving skills. Coordinate with other team members and departments to optimize better customer experience. Flexibility to work various shifts. Looking for immediate joiners He/she should be good at Email Chat. Strategic Plan, Execute, & assess the performance of individual CRM program Strategy within the internal team. REQUIREMENT & SKILLS- Candidates preferred from a Fashion Background. 1-5yrs of experience in customer support is preferred. A team oriented and targets driven Job Types: Full-time, Permanent Benefits: Flexible schedule Provident Fund Experience: CRM software: 1 year (Required) Language: English (Required) Work Location: In person

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