Customer Support Associate - HR Radha

1 - 3 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Handle customer queries via

    voice and chat

    channels.
  • Ensure

    excellent communication

    skills

    .
  • Use

    basic computer operations

    and work on

    Excel-based data modules

    .
  • Demonstrate

    analytical and multitasking skills

    .
  • Work from office with

    rotational UK shifts (including night shift)

    .
  • Maintain high standards of

    customer service and satisfaction

    .

Preferred candidate profile

  • Minimum

    12+ months of experience

    in customer support.
  • HSC or Graduate

    qualification.
  • Good

    English proficiency

    and

    communication skills

    .
  • Comfortable with

    rotational shifts

    and

    night shifts

    .
  • Prior experience in

    Excel and data-driven tasks

    .

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