Customer Support Admin - IT

Role Overview: As a Customer Support Admin - IT at Honeywell, you will have a significant impact on the smooth operation of IT support services, with a primary objective of enhancing the customer experience. Your role will involve guiding, mentoring, and motivating your team to surpass customer expectations and maintain a culture of excellence. You will collaborate with various teams to ensure the success of global operations and contribute to shaping the future of customer-centric IT support. Key Responsibilities: - Lead and empower a team of professionals to deliver exceptional service in IT support - Enhance customer satisfaction and strengthen relationships with clients by providing top-tier support - Make strategic decisions to ensure technology serves as an enabler rather than a hindrance in global operations - Drive excellence in customer-centric support and establish new standards in IT services Qualifications Required: - Strong leadership skills with the ability to inspire and guide a team towards exceeding customer expectations - Excellent decision-making abilities to shape the future of customer-centric IT support - Collaborative approach to work effectively with cross-functional teams and contribute to global operations" success (Note: No additional details about the company were provided in the job description),