Customer Success (Up Sell & Cross Selling)

1 - 6 years

4 - 6 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Job Description

Job Title - Customer Success [Up Sell & Cross Sell]

Position - Full Time

What is BrightChamps?

A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills

such as Coding, Financial Literacy, Communication Skills and Robotics.

BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services

30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA

and MENA) in 12+ languages across its 4 verticals.

Our Vision

To become a global platform which is synonymous to high quality education around

important life skills.

taught at school may not suffice, thereby creating a gap. We, at BrightChamps, are driven to

bridge that gap, laying strong foundations around important life skills, yielding superlative

outcomes, at large.

Focus Area

Market

Life skills

communication, Crypto etc.

Journey so far:

Having started in July 2020, BrightChamps is one of the fastest growing EdTech companies,

globally. Our strong PMF, coupled with our remarkable execution, have translated into fast

growth. Our growth is also attributed to the academy, conducting more than 0.1 million classes

Funding: 63 Mn $

Our growth curve gained traction from global marquee investors, including GSV Ventures

(USA), Premji Invest (India), Binny Bansal (Flipkart founder), BEENEXT (Singapore). Valued at

half a billion in the past 3 years, we raised funding of 63 million USD from these Tier 1

investors.

Link :

Edtech startup BrightChamps, valued at nearly $500 million, comes out of stealth

mode

Acquisitions:

Almost 5 years from commencement and we already have made 6 acquisitions.

WOOHOO!

Education10x

Schola

acquisition, is all set to create an impact across the SEA group.

Metamorphosis Edu

arena. Metamorphosis Edu partners with schools across India to train students in skills linked

to entrepreneurship. The startup also helps its clients come to grips with the National

Education Policy (NEP). While Metamorphosis Edu has so far focused on setting up

entrepreneurship cells in schools to teach its courses, as the B2B arm of BrightChamps, it

plans to introduce more skill-based learning courses.

We have plans to foray into other life skills, with more acquisitions underway,

globally.

Edtech Startup BrightChamps Marks First Acquisition With Education10x Edtech

Startup BrightCHAMPS Acquires Schola For $15 Mn (inc42.com) Edtech startup

BrightChamps makes third acquisition, enters B2B arena

Plans ahead

Launch other verticals focusing on varied life skills, and scale them up through

integration with our tech infrastructure

Provide an indulgent and meaningful learning experience to kids, through gamified

approach and massive distribution

Build the best online global academy ever known. We already have teachers from ~ 10

countries

Acquire relevant companies in our space to turbo charge our growth aspirations

What is this role about?

The Cross Sell Relationship Manager is an enthusiastic, results-driven professional dedicated

to promoting and cross-selling academic subjects, particularly focusing on the integration of

Math with other key disciplines. This role emphasizes the importance of Math in enhancing

students' overall academic performance. The ideal candidate will excel at identifying cross-

disciplinary learning opportunities, helping students improve their academic outcomes by

combining Math with subjects such as Science, English, Social Studies, and more.

Key responsibilities and metrics include:

Sales Strategy Development

cross-selling Math alongside other academic subjects, highlighting how Math strengthens

understanding and performance across the curriculum.

Lead Generation & Qualification

students, and educational institutions—showcasing how Math complements and enhances

their academic journey.

Consultative Selling

in other academic subjects by illustrating its application in problem-solving, logical

reasoning, and analysis.

Sales Presentations & Demos

integration of Math with various academic disciplines, emphasizing its role as a key

subject.

Customer Relationships

educational institutions by offering tailored learning plans that combine Math with other

core subjects for academic success.

Collaboration with Teams

to create campaigns and promotions that emphasize the synergy between Math and other

academic subjects.

Performance Tracking

to refine cross-selling strategies and optimize sales opportunities.

Cross-Departmental Collaboration

teams to ensure the successful integration of Math into broader academic curricula.

What will make you fit for the role

Pre-requisites:

Academic Proficiency

interconnections, with the ability to explain how Math integrates with and enhances other

subjects.

Sales Acumen

Communication Skills

academic concepts clearly and demonstrating their relevance across various subjects.

Customer-Centric Approach

customized solutions that integrate Math into their overall academic goals.

Adaptability

Science, English, and Social Studies, adjusting to customer needs and preferences.

CRM and Reporting Proficiency

to manage customer interactions effectively.

Team Collaboration

customer success teams to ensure the success of cross-sell initiatives.

Analytical Thinking

and adjust strategies based on performance metrics.

Qualifications:

Education

Experience

sectors.

Knowledge Base

English, Social Studies) and their connections.

Presentation Skills

with clients effectively.

Self-Motivated

initiatives forward.

Consultative Selling Experience

plus.

What’s in store for you?

Competitive salary and incentive structure.

An opportunity to work with a leading edtech company transforming education.

A collaborative, dynamic team environment fostering creativity and innovation.

Ongoing professional development and career growth opportunities.

Location : Bangalore

In India, we have offices in Goa and Bengaluru. With our entire team collaborating out of

Bangalore

Our culture code : What we believe in

Bias for Action :

driving outcomes through quick execution

Outcome Driven :

We believe in meritocratic philosophy, where growth is proportional to the impact of your

outcome

Thinking Big :

the way children learn across the globe. And, that calls for audacious folks, who don’t just

survive, but thrive taking bold bets

PPP :

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