Twozo Technologies Private Limited focuses on unifying people in any business to ensure customer satisfaction and success. Twozo CRM, the company's product, brings people together to drive business growth with innovative solutions and a dedicated team.

Role Description

This is a full-time on-site role in Tirunelveli for a Customer Success Specialist at Twozo. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing analytical support, handling customer inquiries, and maintaining effective communication with clients.

Qualifications

Customer Satisfaction and Customer Support skills
Analytical Skills
Strong Communication and Customer Service abilities
Ability to work effectively in a team environment
Experience in CRM software is a plus
Bachelor's degree in Business Administration or related field

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Customer Success Specialist