Customer Success Lead

As a part of the customer success team at Concentric, you will be responsible for analyzing customer data on the Concentric Platform to extract relevant insights and identify data risks. Your role will involve developing risk remediation strategies and preparing data risk reports for customers. Additionally, you will label large datasets for supervised learning of AI models and serve as a trusted data security advisor to customers, offering subject matter expertise and strategic guidance aligned with customer objectives. Key Responsibilities: - Analyze customer data on Concentric Platform to identify data risks and develop risk remediation strategies - Prepare and present data risk reports to customers and assist in implementing risk remediation strategies - Label large datasets for supervised learning of AI models - Provide customers with trusted data security advisory services, offering subject matter expertise and strategic guidance Preferred Qualifications & Skills: - Strong experience in data analytics with the ability to extract insights from large volumes of data - Customer advisory experience, preferably in the data security domain - Proficiency in Excel for data analysis and reporting; knowledge of tools like Python, Kibana, Jira, and ppt is a plus - Proven team leadership skills - Broad knowledge of operationalizing data security, regulations, and standards - Excellent communication skills in various formats and mediums, along with strong presentation and facilitation skills - Creative problem-solving skills to help customers achieve their business goals and maximize the value from the Concentric platform - Graduate/Post Graduate in Engineering discipline from a premium institute - Experience in developing training datasets for AI models and data labeling for supervised learning Join Concentric on its journey to reinvent data security and help enterprises protect their business-critical data. As a fast-growing AI data security startup, Concentric values Trust, Humility, and Learning. Your role in the customer success team will involve working with diverse domains, large datasets, and being a trusted security advisor to customers. As a part of the customer success team at Concentric, you will be responsible for analyzing customer data on the Concentric Platform to extract relevant insights and identify data risks. Your role will involve developing risk remediation strategies and preparing data risk reports for customers. Additionally, you will label large datasets for supervised learning of AI models and serve as a trusted data security advisor to customers, offering subject matter expertise and strategic guidance aligned with customer objectives. Key Responsibilities: - Analyze customer data on Concentric Platform to identify data risks and develop risk remediation strategies - Prepare and present data risk reports to customers and assist in implementing risk remediation strategies - Label large datasets for supervised learning of AI models - Provide customers with trusted data security advisory services, offering subject matter expertise and strategic guidance Preferred Qualifications & Skills: - Strong experience in data analytics with the ability to extract insights from large volumes of data - Customer advisory experience, preferably in the data security domain - Proficiency in Excel for data analysis and reporting; knowledge of tools like Python, Kibana, Jira, and ppt is a plus - Proven team leadership skills - Broad knowledge of operationalizing data security, regulations, and standards - Excellent communication skills in various formats and mediums, along with strong presentation and facilitation skills - Creative problem-solving skills to help customers achieve their business goals and maximize the value from the Concentric platform - Graduate/Post Graduate in Engineering discipline from a premium institute - Experience in developing training datasets for AI models and data labeling for supervised learning Join Concentric on its journey to reinvent data security and help enterprises protect their business-critical data. As a fast-growing AI data security startup, Concentric values Trust, Humility, and Learning. Your role in the customer success team will involve working with diverse domains, large datasets, and being a trusted security advisor to customers.