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Customer Success Executive

Customer Success Executive

Jodo

0 - 1 years

3 - 5 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Customer Success management Customer Service Sales Consultative selling Customer Success Executive

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Job Type

Full Time

Job Description

Key Responsibilities Sales : Consultative selling by pitching product to customers both in offline event and via telesales Building a long-term relationship with customers Ability to think on the feet and understand the customer pulse and pitch accordingly Ability to take rejections and not let it affect the pitch to the next customer Resourceful: Always thinking of ways to get new leads, try different approaches to pitching, and adding value to the firm in various ways apart from just the core responsibility Not taking no for an answer - persistent with the customers while being pleasant and respectful; ability to engage and persuade Diligent in follow ups with the customer; taking ownership of every single lead and taking it to closure Understand customer concerns and relay it back to the product team to improve the product & application process Requirements Passionate about talking to and understanding customer needs Fluent communication in English Passionate about personal growth and making a difference Language : English + Kannada any alt language is also okay

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Jodo

jodo.com

FinTech

Austin

11-50 Employees

2 Jobs

Key People

Richard Cohen

CEO
Susan Lee

Chief Financial Officer

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Customer Success Executive

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