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Citiustech
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Customer Success Consultant - US Healthcare

Customer Success Consultant - US Healthcare

Citiustech

10 - 15 years

25 - 40 Lacs

mumbai pune chennai

Posted:1 day ago| Platform:

Apply

Skills Required

presales us healthcare us healthcare payer customer success payer side

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role:

Work Mode:

Exp:

Desired Skillset:

Key Skill /Skill Specialization:

10-14 years experience in any one or more sub-sectors of Healthcare such as Payers i.e. Health Insurance preferably in the US market as Healthcare Consultant.
Navigate complexities and ambiguities with client ask or industry trend to clearly document & present CitiusTech solution & perspective
Ability to understand the client Problem statement and strong analytical skills for identifying the possible solution
Ability to build professional relationships, a spirit of co-operation, and a flexible approach to work are required
Self-motivated and strong team player
Ability to work in a fast paced, entrepreneurial environment
Experience in defining themes, epics, stories for requirements, experience of working in Agile Scrum
Good understanding of SDLC process and experience working with development teams to ensure successful delivery of solutions
Prior technology background & experience in Healthcare domain
Strong verbal and written communication skills

Role & responsibilities:

Candidate will be part of CitiusTech Consulting team, responsible for working with clients in delivering consulting services, work closely with client account leads in identifying new transformational opportunities with accounts and develop proactive proposals thereby contributing to overall account growth and client success
Actively participate in client presentations, proposal walkthroughs, demos to convey CitiusTech solution & value proposition
Work with customer delivery and field teams and educating on roadmaps and delivery.
Single handedly drive & own the sales support process in coordination with Sales / Account Management leads, Delivery leads, Architects
Provide consulting and domain thought leadership to customers, company and teams

Travel:

Expected travel: Short term to US to meet customers and internal planning and discussions , as and when required (Post Covid)
Travel within India as required for project work or internal meetings

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