Customer Services Assistant

It is the one-stop-shop for innovative, yet easy-to-use invest-tech products that help every Indian to take

control of their financial journey and move forward in every walk of life. We are obviously customer

obsessed, entrepreneurial and above all an internet company at heart – with finance just being one of

the things we do.

we're not just a company - we're a movement. We're passionate about leading the fintech

revolution that's transforming the industry by pushing the boundaries and setting new standards for

financial excellence. So, join us as we revolutionize the fintech industry and help you redesign how you

look at finance. So, join us as we revolutionize the fintech industry and help you redesign how you look

at finance.

We are one of India’s prominent financial services groups with an envious track record of 50

years having withered all ups and downs of the economy. We are a start-up inside a corporate, funded

by our parent organization.

Customer Experience - Responsibilities

1. Basic knowledge of the Stock Market - Stocks/MF/Currency & Commodities.

2. Strong communication and problem-solving skills.

3. Handled Stock Market-related queries & grievances along with exchanges cases.

4. Should be able to handle inbound and outbound customer calls.

5. Report customer complaints and escalate issues when necessary to prevent potential churn.

6. Customer interactions, process customer accounts & file documentation.

7. Make product recommendations or services to customers based on their needs and preferences.

8. Team player with an eye for detail.

Requirements

1. Qualification - Graduate & above

2. Work Experience – min 2 years of relevant experience

Job Type: Full-time

Pay: ₹10,788.98 - ₹35,000.00 per month

Work Location: In person