Customer Services Assistant

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Services Assistant at the University of York's Library, you will play a crucial role in ensuring the smooth operational delivery of the Library's core frontline services. Your responsibilities will include preparing the Library buildings for daily use, providing reception services, conducting regular patrols of the library premises, and handling key tasks related to stock preparation, processing, replacement of items on shelves, and stock tidying. **Key Responsibilities:** - Ensure the Library buildings are ready for use during opening hours - Provide reception services to library users - Conduct regular patrols of library buildings - Assist with stock preparation, processing, and replacement of items on shelves - Maintain the tidiness of library stock **Qualifications Required:** - Good general education - Experience in front-of-house customer service - Flexibility, self-motivation, and reliability - Effective communication skills with colleagues and customers - Full clean driving license essential for weekend vacancies, desirable for evening vacancies - Ability to lift and move books, furniture, and equipment (Note: The additional details of the company were not provided in the Job Description.),

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