Customer Service/Customer Support Internship in Surat

SocialAddress

0 years

0 Lacs

surat gujarat india

Posted:19 hours ago| Platform:

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Skills Required

service support chat onboarding resolve software

Work Mode

On-site

Job Type

Internship

Job Description

Selected Intern's Day-to-day Responsibilities Include

Manage inbound and outbound client communications via calls, chat, and email.
Maintain and update client pages, ensuring accuracy and timely changes.
Assist clients with onboarding, setup, and usage of SocialAddress features.
Conduct Google Meet sessions to explain product features and resolve client issues.
Record and track all customer interactions and feedback systematically.
Ensure high levels of customer satisfaction through prompt and effective responses.
Follow up on client issues until successful resolution.
Provide suggestions for improving customer experience and internal processes

About Company: SocialAddress is a software company that provides brands, businesses, organizations, creators, artists, and individuals with a single platform for all their social media needs. We believe in enabling meaningful connections between you and your audiences.

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