Customer Service

Role Overview: You will be responsible for achieving business targets by acquiring new client relationships and maintaining them. As a Graduate in any discipline, you will need to identify target areas for prospective business and pre-screen customer segments according to the organization's norms. Your role will also involve ensuring the number of logins along with disbursement and maintaining a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products as required. Key Responsibilities: - Identify target areas for prospective business - Pre-screen customer segments according to organization's norms - Ensure the number of logins and disbursement - Maintain a high level of customer satisfaction by understanding customer needs - Cross-sell multiple products as required - Execute sales promotion activities to generate customer interest in the TCFSL brand - Build strong client relationships internally and externally - Establish a strong brand identification with potential customers - Ensure vendor empanelment and develop relationships with new vendors - Build strong distribution channels - Ensure compliance with all Audit/RBI regulations Qualifications Required: - Graduate in any discipline Additional Company Details: Omit this section as no additional details of the company are mentioned in the job description.,