Customer Service support Advisor(International Chat Process)

1 - 4 years

2 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • To take calls, chats & handle back office work promptly within

agreed timescales and in line with agreed process and

procedures.

  • To ensure prompt and accurate information being provided

with appropriate resolution

  • To achieve operational targets as defined by for the process
  • To maintain queue levels to agreed SLA targets levels
  • When dealing with customers aspire to deliver an excellent

customer experience via. Chats, back office or on calls.

  • To highlight to queue owners, line management and offline

support teams any issues in the queues that may affect

customer satisfaction and share best practice within the team

and across Digital Care teams

Job Location: Gurugram

Work Schedule(Working Days):

Shift- Rotational Shifts

  • Experience

    : 13 years

Selection Process: 4 Round of F2F Interview

To apply email your resume on - chhavi.goyal@careernet.in or call on 8852831923

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Careernet logo
Careernet

Recruitment & Staffing

Tech City

RecommendedJobs for You

New Delhi, Greater Noida, Delhi / NCR

Noida, Gurugram, Greater Noida