Customer Service Specialist

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Specialist, located in New Delhi. The Customer Service Specialist will handle day-to-day tasks such as addressing customer inquiries, resolving customer complaints, and ensuring customer satisfaction. The Specialist will also manage phone communication, maintain records of customer interactions, and provide feedback to improve the overall customer experience.

Qualifications

• Proficiency in Customer Support and Customer Service
• Skills in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent Phone Etiquette and communication skills
• Strong organizational and problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Prior experience in a similar role is a plus
• High school diploma or equivalent; Bachelor's degree preferred
• Salary Upto 5 LPA + Incentives

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