Customer Service Specialist

Job Description

🌟Join Our Team: Customer Service Voice – US Healthcare (Night Shift)🌟 Position: Customer Service (Voice – US Healthcare Domain) Location: Airoli, Mumbai Shift: Night Shift Process: US Healthcare (Inbound/Outbound Calls) ✅ Key Responsibilities -Handle inbound and outbound calls, providing support for US healthcare clients. -Ensure prompt and accurate service delivery aligned with defined productivity and quality benchmarks. -Aim for first-call resolution by building strong client and domain understanding. Eligibility Criteria: Graduate freshers with excellent communication skills are welcome to apply. Candidates with BPO experience and complete documentation will be given preference. Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or any other specialized/technical streams. Mandatory: PAN card is required for the hiring process. Interested candidates can apply by sharing their resume at: 📧 Jasleen.2.Kaur@niitmts.com 📱 WhatsApp: 7042458078 Show more Show less